We are an IBM Business Partner sending certified Maximo professionals to your Maximo upgrade, training, implementation, or support.
ISG utilizes standardized project management principles and certified Maximo consulting professionals to provide expertise for your new Maximo installations, existing Maximo upgrades, Maximo system training and continued support.
_________________________________
ISG provides the following Maximo services to our clients:
Your Maximo project will benefit when you choose ISG as your implementation, upgrade, training or support partner for the following products:
Maximo Products and Versions
ISG provides services for all versions of Maximo Enterprise Asset Management Software and Maximo Essentials CMMS. The latest Maximo version is 7.1
More information about each version and the corresponding capabilities is available by contacting us at the link above.
Upgrade Maximo to the latest version
ISG has developed a unique approach to upgrading Maximo. Our specific, deliberately phased approach is guaranteed to minimize your risk. As we have learned over the years, each Maximo system contains unique characteristics that eliminate the possibility of you having the chance to choose a standard upgrade process for your Maximo system. In other words, we have developed the closest thing to a standard Maximo upgrade process. The good news is that we have eliminated the risk that your upgrade project will balloon out of control, as can happen if your system specifics (such as data migration quantity, data validity, infrastructure hurdles, etc) are not first identified, documented, and quantified.
We call this low-risk upgrade approach a Validated Project. The cost is tightly controlled so that your project budget remains valid, while a successful upgrade remains viable and highly successful.
Maximo System Improvements
Certified Maximo Specialists will help you develop a plan to improve the efficiency and usefulness of your existing Maximo system. This deliverable is achieved by evaluating the current Maximo system (and Maintenance Business Processes), documenting the desired state for the same system and processes, then designing the configurations needed to drive those improvements into the Maximo system and reporting.
A Maximo system improvement project is unique to your business, and many elements will vary depending on your specific infrastructure, processes and culture. However, the end result is always the same: An improved Maximo system and processes that support higher efficiencies and cost savings that affect your bottom line.
Maximo Implementation
Certified Maximo Specialists will work with your team to develop a tailored implementation plan, incorporating maintenance process best practices and standardized project management principles to keep every step on scope, budget and time. ISG has developed the industry standard 4D methodology used as a baseline roadmap to ensure that a structured, methodical approach is used throughout a process that is inherently unique to each Client. By incorporating the time-tested 4D methodology to every implementation project, ISG brings the level of experience and project management standards to your project that you should expect if satisfaction is your goal.
Maximo System Support
ISG has developed a unique approach to Maximo System support that works in conjunction with the standard Maximo application support provided by IBM. We call our "Maximo System" support "TimeBank" since you simply purchase a block of hours and keep them in the bank until you need them. Once you find that an issue is not covered by IBM support (such as a quick training session or configuration issues that have been caused by your internal network or user community), then you simply go to the ISG support web page or send us an email. We will create a Case and assign a technician to help you, even if that means we need to log into your system remotely to find the cure. Our most successful Maximo clients utilize both the "application support" from IBM (for patches and free version upgrades), and additionally they subscribe to our "system support" to handle all those other support items that are not really a full project, but require external Maximo expertise nonetheless. The majority of our support work is performed remotely using a secure connection to your environment, and Cases are managed by our professional Maximo support team using the Internet or email.
Maximo Training
Jump to ISG Maximo CMMS Training
Maximo Asset Management Software Licensing
We pass Maximo Asset Management software licensing savings onto our clients.
Maximo Report Development
Accelerate your Maximo reporting capabilities by utilizing a Maximo reporting specialist from the ISG team. Additionally, we can train somebody within your organization to be your Maximo reporting specialist. ISG is currently offering services for BIRT, Actuate, and Crystal Reporting tools.
Integrate Maximo to other systems
In today's connected world, interoperability requires the integration of multiple business systems internally within organizations, as well as externally with those of partners and customers.
Maximo Enterprise Adapter enables your organization to continue to improve your asset and service management business processes with Maximo by providing connectivity features and support required in making Maximo one of your strategic systems. Maximo Enterprise Adapter is a low-cost, easy and reliable solution for using Maximo as one of the key enterprise applications on which an organization runs its core business operations. The adapter allows Maximo to be used as a best-in-class asset and service management solution in tight combination with key enterprise systems.
ISG will work in conjunction with your company to seamlessly connect your business applications using Maximo Enterprise Adapter.
_________________________________
|
